FAQs

Your tracking number will be emailed to you when your order is being dispatched Please allow 48-72 hours as sometimes orders are not scanned straight away.Click HERE for International Post Tracking.

If an item is out of stock please contact us via our contact form below and we will endeavor to reply to you asap to let you know if and when an item will be restocked. If you would like to be notified when an item is restocked, select the product and size you want and click on “Notify Me” to enter your email.

We have a link to our size guide on every product page right next to to size selector. Just click ‘view size guide’. We also give a description of fit in the product page, so have a look to see if an item runs big or small, or has any adjustable features.

If it doesn’t work out we gladly accept returns for unworn items in original condition with the tags still attached (excluding SALE ITEMS, ACCESSORIES, SWIMWEAR, VINTAGE AND INTIMATES). For information, please visit our RETURN PAGE.

We offer standard and expedited shipping internationally! For a full outline of international shipping cost and times, please click HERE.

We aim to post your order within 72 hours from when the order was placed and you will receive an email to let you know it’s been dispatched. During busy times such as holidays and sales, please allow up to 96 hours for your item to be shipped. Please note, we do not operate on weekends, so if you’ve ordered late on Friday or over the weekend, your order will not be dispatched until Monday.

Depending on your settings and host, your mail may have been directed to a junk or ‘Promotions’ folder. Please check here first before submitting a contact form.